Monday, November 08, 2010

Communication Skills


How do you develop your communication skills? Explore the related skills and look at the examples below:

Oral communication is the ability to explain and present your ideas in clear English, to diverse audiences. This includes the ability to tailor your delivery to a given audience, using appropriate styles and approaches, and an understanding of the importance of non-verbal cues in oral communication. Oral communication requires the background skills of presenting, audience awareness, critical listening and body language

Written communication is the ability to write effectively in a range of contexts and for a variety of different audiences and purposes, with a command of the English language. This includes the ability to tailor your writing to a given audience, using appropriate styles and approaches. It also encompasses electronic communication such as SMS, email, discussion boards, chat rooms and instant messaging. Written communication requires background skills such as academic writing, revision and editing, critical reading and presentation of data.

Non-verbal communication is the ability to enhance the expression of ideas and concepts without the use of coherent labels, through the use of body language, gestures, facial expression and tone of voice, and also the use of pictures, icons and symbols. Non-verbal communication requires background skills such as
audience awareness, personal presentation and body language.

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