Come and See why PhoneSense is Australia's Most Popular
Telephone Technique Seminars
Used by West Australia's major newspaper to train their 150 strong classified Ad team!
Turning Incoming Calls Into Sales
Three Hours of Ideas about Incoming Calls that will change forever how your phone is answered. 9am to 12 noon
Yellow Page Money Wasted
Our research shows that as many as 8 out of 10 calls made as a result of Yellow Pages enquiries do not result in any sales decision being made. PhoneSense shows you how to turn enquiries into sales.
700% Increase in Quotes
See how knowing what to say, and how to say it, changed the number of quotes from 1 in 10 calls... that is a massive 700% increase. With a 60% conversion rate to sales averaging $1,000 a time, sales soared.
Handling Complaints
Every company has the problem of the very angry caller. PhoneSense will show how to turn a dissatisfied complainer into a happy customer.
Effective Outgoing TeleSales Calls
Three Hours of Ideas about TeleSales that will create a fantastic profit centre for your business. 2pm to 5pm
These sessions are great for:
receptionists, service personnel, internal sales staff, accounts people, complaints departments, travel agents, hotel front office staff, banks and other service co’s... if you have a Yellow Pages Ad... you can't afford to miss
Session 1. 9 am to 12 noon Incoming Calls
Session 2. 2 pm to 5 pm Outgoing Calls
Monday, September 6th, 2010 Brisbane Christie Corporate
Tuesday, September 7th, 2010 Sydney Portside Centre
Wednesday, September 8th, 2010 Melbourne Karstens Conference Centre
Thursday, September 9th, 2010 Perth Cambridge Convention Centre
Workbook, Case Studies, Tea, Coffee and Cookies Provided
Click Here to Book your Place Now!
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