Computer Communication
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Wednesday, February 25, 2009 |
As I have been in the past, a computer novice and anxious about computers, I have found it very difficult to motivate myself to even get to the computer. After many years of dabbling on computers, feeling extremely inadequate, scared and intimidated by these incredible machines I have emerged with a new energy towards them.
With the help from Colin Dixon colin@servicebroker.com.au I have gained a huge amount of confidence and knowledge. With his consistent and persistent communication, prodding me along, I can now get into the computer and am starting to feel in control of my computer life. |
posted by Carollyn Rhodes-Thompson @ 4:11 PM
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Writing to communicate EEK!!!
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Sunday, March 02, 2008 |
Ever since I can remember, I have found difficulty in writing what I have wanted to say. I had no problem talking, but as soon as I was asked to write... eekk!!!
Just recently, I had to make the decision to just get over it and start writing. I love to talk so I have just decided to write the way that I speak. It made more sense to me as before I was conscious of what I was 'trying' to create. I would get bogged down in the technique and how I thought it should sound rather than just letting it flow...what was I worried about?
Josef Essberger www.englishclub.com/esl-article says " when we learn our own (native) language, learning to speak comes before learning to write. In fact, we learn to speak almost automatically. It is natural. But somebody must teach us to write. It is not natural. In one sense, speaking is the "real" language and writing is only a representation of speaking. However, for centuries, people have regarded writing as superior to speaking. It has a higher "status". This is perhaps because in the past almost everybody could speak but only a few people could write."
Times are a changing and technology is changing the way that we are communicating. |
| posted by Carollyn Rhodes-Thompson @ 6:04 PM
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Polishing Your Business Etiquette
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Tuesday, December 18, 2007 |
 I was listening to a Beccy Cole song - Do we still get to use the lifeboats first which is about the decline in personal etiquette. And this article, in the latest SkillPath Newsletter came across my desk about Business Etiquette:
As in any social situation, there are certain expectations of who does what and when. When it gets complicated by also being a business situation, the stakes get higher.
Consider four common questions that might trip you up if you haven't thought through the proper etiquette first:
1. Who pays for the lunch? This is an easy answer. If you do the inviting (male or female), you pay for the lunch. There are several exceptions to this rule, however:
If the CEO is present, always give him or her the option to pay
If there is an older-generation male present, and he insists on picking up the tab, let him
If you eat out often with friends, split the check
Tip: It is never good etiquette to haggle over a bill.
2. Who opens the door? Whoever is the first to get to the door (male or female) opens the door and lets the other person pass first
If you are with an older-generation male, allow him to open the door for you
Tip: The idea is to not make a fuss.
3. Who should offer to shake hands first? Male or female, it's proper to offer your hand first
Tip: Take the other person's hand and, with medium pressure, palm to palm, pump two or three times and let go.
4. Introductions: Whom do you introduce first? Introduce the person of lesser authority to the person with greater authority
Say the name of the person with greater authority first
Speak each person's name slowly and distinctly
Tip: Give a little information about each person as you introduce them.
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| posted by Wayne Mansfield @ 5:56 PM
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Autocratic Leadership Style
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Thursday, October 04, 2007 |
 According to Sri Hari H S The Communications Guy on his blog http://www.communication-skills-4confidence.com/ there are a number of leadership styles...
Autocratic leadership can be roughly translated as “A person with unlimited power or authority”. Autocracy is not a thing of past. You can still see it at work in many types of governments, organization, industries and of course the Military. While many people may believe Autocracy has no place in a modern day society which is envisioned to be moving towards a socialistic phase, I disagree. There are certain functionalities in many organizations where autocracy is required. For example, it would be a lot better to have theArmy Major take the decision on whether or not to fire rather than have a vote of hands of all those involved. Many corporate organizations and small time business run successfully due to an authoritarian and autocratic boss.
Another example would be a supervisor in an unskilled sector where he will have to dictate and get the work done. Else all the laborers might vote in for a day off and not turn up for work.
Many management gurus oppose the idea of autocracy in corporate sectors.When a leader has absolute power over his employees, there are chances for disturbances and disagreements which might be valid. Employees and team members have little opportunity for making suggestions, even if these would be in the team or organization’s best interest.
List of autocratic leaders is pretty huge. Most of the dictators like Hitler, Stalin, Saddam Hussein and kings ruled with complete and unquestioned powers. Some of them were good and some were tyrannical and the power of tyranny came from their unlimited autocratic power. |
| posted by Wayne Mansfield @ 9:15 AM
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The Wisdom of Benjamin Franklin
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Wednesday, August 29, 2007 |
 On Recommendations To a friend. Passy. [Date unknown.]
Permit me to mention to you that, in my opinion, the natural complaisance of this country often carries people too far in the article of recommendations. You give them with too much facility to persons of whose real characters you know nothing, and sometimes at the request of others of whom you know as little. Frequently, if a man has no useful talents, is good for nothing and burdensome to his relations, or is indiscreet, profligate, and extravagant, they are glad to get rid of him by sending him to the other end of the world; and for that purpose scruple not to recommend him to those they wish should recommend him to others, as “un bon sujet, plein de mérite,” &c. &c. In consequence of my crediting such recommendations, my own are out of credit, and I cannot advise anybody to have the least dependence on them. If, after knowing this, you persist in desiring my recommendation for this person, who is known neither to me nor to you, I will give it, though, as I said before, I ought to refuse it.
These applications are my perpetual torment.
You can have no conception how I am harassed. All my friends are sought out and teazed to teaze me. Great officers of all ranks, in all departments; ladies, great and small, besides professed solicitors, worry me from morning to night. The noise of every coach now that enters my court terrifies me. I am afraid to accept an invitation to dine abroad, being almost sure of meeting with some officer or officer’s friend, who, as soon as I am put in good humor by a glass or two of champaigne, begins his attack upon me. Luckily I do not often in my sleep dream of these vexatious situations, or I should be afraid of what are now my only hours of comfort. If, therefore, you have the least remaining kindness for me, if you would not help to drive me out of France, for God’s sake, my dear friend, let this your twenty-third application be your last.
“Model of a Letter of Recommendation of a person you are unacquainted with.”
Paris, 2 April, 1777.
“Sir,
“The bearer of this, who is going to America, presses me to give him a letter of recommendation, though I know nothing of him, not even his name. This may seem extraordinary, but I assure you it is not uncommon here. Sometimes, indeed, one unknown person brings another equally unknown, to recommend him; and sometimes they recommend one another! As to this gentleman, I must refer you to himself for his character and merits, with which he is certainly better acquainted than I can possibly be. I recommend him, however, to those civilities, which every stranger, of whom one knowns no harm, has a right to; and I request you will do him all the good offices, and show him all the favor, that, on further acquaintance, you shall find him to deserve. I have the honor to be, &c.”
Posted by Scott Allen |
| posted by Wayne Mansfield @ 5:40 PM
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Ella Fitgerald
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Saturday, August 25, 2007 |
"Just don't give up on trying to do
what you really want to do.
Where there is love and inspiration,
I don't think you can go wrong."
Ella Fitzgerald |
| posted by Wayne Mansfield @ 12:16 AM
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Grab the Moment
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Friday, August 10, 2007 |
What have you been putting off that you should confront today?
You should open your mind and eyes to whatever has been causing that internal conflict and take action to settle the matter.
Doing nothing will not make it will disappear or solve itself. Your challenge is to take control and responsibility in your life.
By continuing to put it off, maybe it might just go away, however, deep down you will have the situation that continues eating at your energy and affecting any relationship with the person what needs to be addresses.
So, its up to you to start talking about it today. Not tommorrow. Today! |
| posted by Wayne Mansfield @ 11:26 AM
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Day Dream to Success
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Wednesday, August 08, 2007 |
 Alvaro Pascual-Leone, a neurologist at Harvard, has demonstrated that piano players using mental practice improve their performance more than those not practicing at all.
In fact, according to neuroscientists Robert Zatorre and Andrea Halpern, when pianists listen to a piece they know how to perform, they activate areas in the motor cortex that correspond to the finger movements they would have to make in order to produce the sounds even though they do not actually move their fingers.
Even more amazing, the same parts of their brain activate when they recall the music in their heads.
Studies like these have been done over the past twenties years in sports psychology, where basketball players and golfers have proven to increase their performance through mental practice. |
| posted by Wayne Mansfield @ 10:33 AM
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Charismatic leadership style
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Monday, August 06, 2007 |
“A rare personal quality attributed to leaders who arouse fervent popular devotion and enthusiasm.” A definition of Charisma
Fmr. President John F Kennedy and his look-alike Fmr. President Bill Clinton have often been called “The most charismatic leaders of 2000th century”
Another good example would be Adolf Hitler. While looking in retrospect, Hitler was a tyrant. But the primary reason for him to raise from a “Bohemian corporal” to “Herr Führer” was his ability to captivate people into following him.
So the stduy of Charismatic leaders, whether they are building a group, be it religious or as basic as a political party, a raving fan basis or a business team like Richard Branson, will often focus strongly what makes the group very unique and clear and distinct, thus separating it from other groups. The leader will then build the image of the group in the minds of their followers, as being far superior to all others.
This is exactly what Hitler and his Aryan Superiority Theory did. |
| posted by Wayne Mansfield @ 9:36 AM
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Humour at President Bush's Expense
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Saturday, August 04, 2007 |
 President Bush was visiting a primary school. One of the classes was in the middle of a discussion related to words and their meaning. The teacher asked the president if he would like to lead the discussion of the word "tragedy." So the illustrious leader asked the class for an example of a tragedy.
Little Jimmy stood up and offered, "If my best friend, Johnny, who lives on a farm, were playing in the field and a tractor ran him over and killed him, that would be a tragedy."
"No," said Bush, "that would be an accident."
Little Suzie raised her hand: "If a school bus carrying 50 children drove over a cliff, killing everyone inside, that would be a tragedy."
"I'm afraid not." explained the president. "That's what we would call a great loss."
The room went silent. No other children volunteered. Bush searched the room.
"Isn't there someone here who can give me an example of tragedy?"
Finally at the back of the room little Johnny raised his hand. In a quiet voice he said: "If Air Force One carrying Mr. and Mrs. Bush was struck by a "friendly fire" missile and blown to smithereens, that would be a tragedy."
"That's right!" exclaimed Bush. "Can you tell me why that would be a tragedy?"
"Well," says little Johnny, "it has to be a tragedy, because it certainly wouldn't be a great loss and it probably wouldn't be an accident either." |
| posted by Wayne Mansfield @ 11:45 AM
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Engage Brain Before Using Mouth
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Thursday, August 02, 2007 |
 The untold rule of communication is to use as least number of words as possible and still communicate as effectively as you want.
The age old saying - one mouth, two ears - use them in those proportions, really is so obvious.
A fail safe, rule of thumb is that you shouldn't speak until you know for sure what you are going to speak about!
So, when you have made up your mind to speak in front of a group, stop to collect your thoughts before you start to talk, and you will be ablehave words flowing automatically out of your mouth and you should be able to get your point of view across. |
| posted by Wayne Mansfield @ 11:55 AM
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Make all parties comfortable
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Monday, July 23, 2007 |
 It is important that you make all parties feel comfortable. If one person feels that you are not offering something to his advantage, he will start to feel resentful toward you. If you want the cooperation of everyone involved, you need to inform each person of the benefits of settling the negotiations. A good negotiator will listen to the viewpoint of each person and work from there.
Always be positive. Make sure that all parties work together and offer positive reinforcement by reciting past success stories. If parties in negotiations know that this strategy has worked in the past they may be more receptive to the idea.
Perhaps the most fundamental rule of negotiations is that you treat everyone with respect. Giving a gift to each party member as show of good faith will inevitably gain their respect. Have small plates of snacks available. People tend to get cranky
when they are hungry.
By treating others with respect you are being viewed the
same. |
| posted by editor @ 3:16 PM
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Not using negative terms
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Sunday, July 22, 2007 |
 Try not to use anything remotely close to negative terms, parties will grasp on to it and feel that they are being cheated. When you make a proposal that denotes positive words, more often than not, people will listen.
Before you start your negotiations, you need to sit down and look at both parties. Try to find a commonality between the two as a starting point. You need to set goals as to where you want the negotiations to go and set your priorities. You want to try and limit the amount of anger that will be brought to the table.
It is also important to try and figure out different scenarios that could lead to complications in your negotiations.
Any obstacles you can overturn before the negotiations begin will only assist you in completing your task sooner. You are negotiating to reach an equitable solution for both parties. It is crucial that you are prepared for anything when you go into negotiations.
When you enter into negotiations, state what your goals are right from the start. Do not make small talk, both parties are there to solve their dispute. When you do not start negotiating, it may appear that you are a weak negotiator.
Having a clear and concise plan will ensure confidence. |
| posted by editor @ 3:14 PM
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Gestures
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Friday, July 20, 2007 |
Gestures and other non-verbal communication such as posture and facial expressions are critical building blocks of communication.
You will learn a range of gestures to practice that will have a dramatic positive effect on your ability to communicate with confidence, clarity and credibility. |
| posted by editor @ 2:59 PM
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Communication Information
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Wednesday, July 18, 2007 |
A quick guide to help you gain influence using better communication style is often helful.
Here we list a number of questions that you should ask yourself, that when answered correctly, you will be able to communicate better.
It has often been said that information is power. In any negotiation, there will be four types of information that is important to the final outcome.
• What information do I have that the other side has also?
• What information do I have that the other side does not have?
• What information do I need to have before negotiating with the other side?
• What information does the other side need before it can negotiate with me?
This can be particularly important when negotiating with people who concentrate on price issues.
• What other things are important to this person?
• What pressures does he have on him to conclude the deal?
• How well is his company doing at the moment?
• How important is it that he deals with my company? etc.
The early phases of negotiation consist of both sides finding out more information before talking about a specific deal or set of alternatives. If you find out the other side has a time deadline that only your company can meet, it may give you the chance to negotiate on more favourable price.
If you know that the other side has recently expanded their production capacity, you may be able to negotiate more favourable terms in return for a commitment to buy certain volumes over an agreed time period. |
| posted by editor @ 3:12 PM
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Fit your time in
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Monday, July 16, 2007 |
 Even men can have trouble with this.
You often hear things like, I don't have time. Yet, there are many ways to fit it in. On a deeper level, many are afraid of looking at what they want or desire. There is a fear of disappointment, not being able to do it or even of succeeding and what that might mean.
There are many ways through the process of discovery and of finding the path to what you desire. The first step is just to begin. Start writing in a journal. Start writing what you want in life and build on it from there.
The important thing is to start. |
| posted by editor @ 3:18 PM
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Managing Skills
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Sunday, July 15, 2007 |
Mastering managing skills is perhaps the most important of all. It's what you do with all the information and background that you have gathered through developing and using your expressive and listening skills that counts. It is no good collecting all this information if you cannot do anything with what you have learnt.
Research shows that learning good communication skills is not all that difficult. The most important things it is how you use them and put them into practice what counts.
It is widely recognised that good communication is important in all aspects of life in your work and relationships. Therefore, if you have problems communicating then you can practice, and by practicing the tips outlined on Communicating with Confidnce you be encouraged and a get better understanding of what successful communication is all about. |
| posted by editor @ 3:07 PM
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The Bhagavad Gita
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Saturday, July 07, 2007 |
"The awakened sages
call a person wise
when all his undertakings
are free from anxiety about results."
Krishna
from The Bhagavad Gita |
| posted by Wayne Mansfield @ 1:02 PM
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Body Language
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Friday, July 06, 2007 |
The face says it all for this football referee who is sending a player off during the recent Asian Football League Grand Final.
Even when you are sitting still your body language is communication with all those in your presence. Unknowingly you are giving off powerful messages of your feelings and attitudes. Learn the secrets of body language and you will be able to influence the outcome of important events in your life.
In our ever more diverse cultural community, it is vital you become aware of the different ways many Australians view the invisible signals that we give off. |
| posted by editor @ 2:59 PM
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Concentration
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Monday, July 02, 2007 |
Persons with comparatively moderate powers will accomplish much, if they apply themselves wholly and indefatigably to one thing at a time. - Samuel Smiles
I always advise young men who write me on the subject to do one thing well, throwing all their energies into it. - John Wanamaker |
| posted by editor @ 9:12 AM
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Flamenco and Communication
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Wednesday, June 27, 2007 |
In many Universities, dance is used to teach communication skills
In some recent research, a teacher commented:
"I have taught tertiary courses on communication, and have used the following scenarios to demonstrate to students that communication is not just about verbalisations and the written word.
“OK, pair up and when I say ‘go’, I want you to maintain eye contact with each other for thirty seconds only, but don’t communicate anything.”
We would then discuss this scenario as a class and generally the consensus would be that the eyes are very important in the communication process. And, of course they are."
The researcher further found that communication occurs without words.
"A second scenario I sometimes used was to get one of the students to walk outside the classroom and to then come in and be very careful not to even fleetingly give eye contact to anyone in the room. This student had been told not to communicate anything to anyone.
Of course, it can not be done.
We can not, not communicate.
But, some forms of communication are more powerful than others.
And, what a powerful form of communication is DANCE." |
| posted by editor @ 3:05 PM
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Listening and Communication
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Sunday, June 24, 2007 |
 Communicating is often much more than just you speaking.
If you are speaking and the other party is simply hearing your words yet not really listening then chances are that you will not feel that you are being understood, and there isn't communication - it is just noise.
Here is an example:
"Person A : "Are you OK?"
Person B : "Fine."
Person A : "Are you sure?"
Person B : "Yes."
Person A : "Is it cold in here?" ( Body language suggests they are cold. )
Person B : "No." ( Body language and vocal tonality suggest they are becoming annoyed. )
Person A : "Really? You are not cold?" ( Body language and vocal tonality suggest they are uncomfortably cold.)
Person B : "I already told you I am fine." ( Body language and vocal tonality suggest they are more annoyed. )
Person A : "Well alright then." ( Body language and vocal tonality suggest defeat. )
These two pople have different communication styles. We could nick name them "Beating around the Bush" and "Cut to the Chase"
This can become more complex because a person can often speak one way and listen the other way.
Whilst Person A implies things and hints at what they want and need and if they are to be understood they must be much more clear and direct, Person B will communicates very directly and yet only hears the words and often misses out on the actual message that comes from the full communication made up of the words, the vocal tonality and the body language. So rather than just hearing the words they need to learn how to listen, observe and really understand.
They can learn to hear between the lines". |
| posted by editor @ 3:01 PM
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The Written Word
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Tuesday, June 19, 2007 |
Being the basis of business communication, it is essential that you master the skills of using words effectively.
You will learn how to communicate better using letters, memos, reports, proposals, notes, summaries, agendas, minutes, discussions and email. |
| posted by editor @ 2:58 PM
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Objectives Of Your Negotiation
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Monday, June 18, 2007 |
Before entering into the negotiation, you need to have a clear idea of your objectives and try to work out those of the other side. Ask yourself the following questions:
What exactly do I wish to achieve from this negotiation? Which of my objectives:
- Must I achieve?
- Do I intend to achieve?
- Would I like to achieve?
- What options or alternatives would be acceptable to me?
- What are the other sides. objectives?
- How does the other side see the negotiation?
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| posted by editor @ 3:10 PM
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Visual and Auditory
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 * VISUAL: "I SEE what you mean." "IMAGINE our Building being over there with that amazing view of the City Lights!" Visual people tend to speak quickly and use their hands when speaking. You may often notice their eyes looking upwards as they form pictures and images in their minds even as they listen and speak. In order to get them to understand you better you would speak more quickly and
use more visually descriptive terms.  * AUDITORY: "I HEAR what you are saying." "SOUNDS good to me." Auditory people tend to speak more rhythmically and dynamically and they would understand you best if you spoke to them this way. They speak more slowly and you can see might observe their eyes moving towards their ears as if hearing internal dialogue inside their minds. |
| posted by editor @ 3:03 PM
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Achieve a better communication
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Saturday, June 16, 2007 |
 We need to do this in all areas of our lives, and have an idea, in each area, how we would like to achieve it. This puts you in the driver’s seat of your life. You can be the one in control instead of having others control you.
You will then be able to communicate to others what your wishes and desires are.
This will enable you to attract to you what you need, to go where you want to head.
(Reread that last sentence 2 or 3 times and let it sink in)
It is important to remember the to achieve what you want in life is to know, that "to master communication is to master wealth and to master wealth is to master communication, and that starts with yourself.
This can be a challenge for many people. Some women feel that it isn't right to think about them selves and that they should think about others first. The challenge here is that you can't truly look after others until you take care of yourself. |
| posted by editor @ 3:17 PM
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Belief
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Thursday, June 14, 2007 |
Success is a state of mind. If you want success,
start thinking of yourself as a success.
Dr Joyce Brothers |
| posted by editor @ 4:14 PM
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Develop Your Expressive Skills
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Wednesday, June 13, 2007 |
 You can develop your expressive skills by first learning to get the others full attention before you begin, once you have done this then get across whatever it is you wish them to understand. When you have done this then make sure they have understood what it was you were saying.
Your listening skills allow you to gain information from other people. This can be information about the person in question or you can gain a better understanding of what the person expects from you, wants or needs.
To develop your listening skills you should look for ways to give the other your undivided attention and make sure that your thoughts don't start wandering off to other things. Take in everything that is said to you and if there is something you don't understand make sure that you ask, finally reiterate what the other has said and check to see if you got the right meaning and message.
It is usually the listening skills which the majority of people have trouble with developing, the majority of time we think we listen when in fact we very rarely do and our thoughts are forever wandering off onto other things. |
| posted by editor @ 3:06 PM
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D List Part 5
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Sunday, June 03, 2007 |
These blogs have the no follow link disabled from the comments, which means that if you comment on these sites, you will get an actual link. If you would like to be included here, please let me know.
If you find this list useful, please consider linking to it.
This DoFollow Blog list is courtesy of Courtney Tuttle and was created originally by Coleen as the D-List.
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| posted by editor @ 10:06 AM
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Secrets of Powerful Communication
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Friday, June 01, 2007 |
 By Michael Twomey Communication skills have a lot to do with making a good first and lasting impression whether in Business or in your Social Life. In Part 1, of this article I will share some basic foundation to learning to understand and
communicate more powerfully. Think back for a moment now----how do you learn best? Do you prefer to read a book? Listen to a CD recording
or watch a DVD or someone demonstrating something to you? Which of these allows you to learn the fastest and really master the skills? The very useful information you are about to learn comes mostly from a form of Hypnosis called
Neuro Linguistic Programming, or NLP. In NLP, one of the things we do in the pursuit of Excellence, is to categorize people by their methods of learning and communication styles. Here are the most basic categories along with examples of what they might say and how they might say it. Learn this and you will know yourself better and get to know others better, too. |
| posted by editor @ 8:03 AM
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Belief
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Wednesday, May 30, 2007 |
You can do what you think you can do
and you cannot do what you think you cannot do.
Ben Stein |
| posted by editor @ 4:26 PM
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Tips of Communicating with Confidence, Clarity and Credibility
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Tuesday, May 29, 2007 |
Communication happens in many ways. At this seminar you will learn to recognise Secret Gems of Communicating that will ensure you get your message across effectively. There are so many ways that we communicate with others that we need to decide which combination of methods to use - whether it be the spoken or written word, body language or visual images, and as we enter the 21st Century, multimedia methods like television, video, cd and dvd and of course the internet.
Secret One - The Spoken Word
We take speaking to others for granted because we do it every day. However, far too many people fail to realise just how easy it is for others to misunderstand us (and then we blame them for getting it wrong!)! This seminar will show you how to improve your communications with others - whether it's face to face or over the telephone - so that your message is understood and acted upon! |
| posted by editor @ 12:16 PM
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Importance Of Communication In Organization
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Friday, May 25, 2007 |
 Recently I read a good article by William King
In the article, he was talking the importance of commnication in organization, and he defines "Organizational communication lays the keystone to every organization for upbringing and grooming the environment of that particular organization. It could be categorized in three different categories as follows."
More importantly, he talked about the Principles of communication.
Communication is based upon following seven principles, These are known as 7 C’s of communication.
1- Conciseness: It should be notified that the message should be concise in nature so that it will be easy to catch the readers’ attention.
2- Concreteness: Message should be concrete as having all the meanings conveyed in it but should be shorter in length.
3- Clarity: It must give appropriate and explicit meaning that would not diversify and confuse the reader at any instance. By placing prominence and consequences with all the facts and figures.
Read Fully Entry Here |
| posted by editor @ 9:46 AM
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Curiosity and Powerful Communication
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Thursday, May 24, 2007 |
In the second part of Michael Twomey's article - Secres of Powerful Communication he said" imagine for a moment how much more clear your message will be once you have learned these powerful communications secrets".
"Maybe because of what I do for a living I encounter more situations where communication is crucial yet you can probably start to think of some similar examples as you continue reading.
Many problems in the Business world are similar to problems in other Relationships and the key element is communication. Or rather a break down in communication.
True communication requires really listening to the persons' words and understanding their intended message. It is their responsibility to make their message as clear as possible and it is up to you to do your best to understand them. |
| posted by editor @ 8:15 AM
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Dance and Communication
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Wednesday, May 23, 2007 |
 In the second part of Ian MacKenzie's article, he said "my frind Flamenco Dance expert Tomás Dietz sent me an article he had written last week on Flamenco. The article is called “What is Flamenco?”, and he has published it on my Australian Dance Directory dot info web site".
But DANCE, is one of Ian's passions, it is not his business. As already mentioned, dance can be a powerful communication tool. But, also as he has mentioned, it is impossible not to communicate. But how effective that communication is, can be a very relevant issue. Ian's company Professional Performance Australia (PPA) is involved with communication and professional development. They use a simple but extremely effective model called “CPS” for firms to arrive at better solutions. The CPS (Communication and Problem Solving at Work) model was developed by Dr Charles Margerison and has been effectively used by major corporations throughout the world. Eight out of ten major corporations in Australia are currently using this program. I am happy to give the link to a short video of Dr Charles Magerison being interviewed about this model to anyone who contacts me and asks for it. PPA also has a range of other workplace communication programs such as negotiating and bargaining.
Happy Dancing |
| posted by editor @ 11:23 AM
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What is Flamenco?
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By Ian McKenzie
 On Wednesday I watched a young couple’s final private dance lesson before their forthcoming wedding next Saturday.
The engaged couple were not going to dance the traditional bridal waltz, but instead were dancing a slow romantic dance that had been skilfully choreographed to their favourite love song. Every facial expression, every body position and movement in that dance had this couple very clearly telling each other over and over, “I love you…, I love you…, I love you…”. But, not a word was spoken.
This slow romantic dance was immediately followed by a very lively Mambo. The dancing couple through this second dance said to me the observer, “yes, we love each other dearly and we are really going to have fun and enjoy our lives together”. |
| posted by editor @ 8:25 AM
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Communication - Your Key To Success
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Tuesday, May 22, 2007 |
If there is one skill that can get you far in life no matter what it is you wish to achieve or better yourself at, it's the skill of being able to communicate efficiently. It don't matter whether you wish to get ahead in the business world or develop a lasting and meaningful relationship; good communication skills are a must and are the key to your success. Here are some tips to help you develop your communication skills.
Developing good communication skills is more than just being able to talk or the contents of what you are saying. Good communication is made up of three main factors, expressive skills, listening skills and successfully managing those skills together.
Expressive skills are what you use to get what you are saying across to others. They can help to bring out information about behavior, feelings, beliefs and intentions. If you combine emotional skills with these then these can help to bring out things that need to be said but which are often difficult to express in just words. |
| posted by editor @ 8:50 AM
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Strategy and Tasks For Success Negotiation
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Friday, May 18, 2007 |
 In the second part of Jonathan Farrington article, he said"when preparing for negotiation, it is advisable to write down a realistic assessment of how you perceive the final outcome. Find out the limits of your authority within the negotiation and decide what you are willing and able to concede in order to arrive at an agreement, which satisfies all parties."
"Concessions have two elements; cost and value. It is possible during negotiations to concede issues that have little cost to you but have great value to the other side. This is the best type of concession to make. Avoid, however, conceding on issues that have a high cost to you irrespective of their value to the other side.
When preparing for negotiations, ask yourself the following questions:
• What is the best deal I could realistically achieve in this negotiation?
• What is the likely outcome of the negotiation?
• What is the limit of my authority?
• At which point should I walk away?
• What concessions are available to me?
• What is the cost of each concession and what value does each have to either side?
Strategy:
Planning your strategy is important in negotiation. Once you know your objectives, you need to work out how you are going to achieve them. It is also useful to try and see the negotiation from the other side and try and work out what their strategy will be.
Read Full Entry |
| posted by editor @ 11:26 AM
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Negotiation - Planning For A Successful Outcome - 1
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 In any kind of negotiation the planning stage is probably the most important. Too often we go in badly prepared and end up giving concessions that reduce the overall profitability of the final deal. The importance of planning is in having a very clear idea before entering into the negotiation i.e.
• What are my objectives?
• What does the other side wish to achieve?
• What information will influence the final outcome of the negotiation?
• What concessions can I make?
• How am I going to achieve my objectives?
• What part will other people play in the negotiation?
Generally, the more time that is spent in planning and preparing for the negotiation, the more beneficial will be the final outcome. |
| posted by editor @ 8:52 AM
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Effective Tips on Good Business Negotiation
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Thursday, May 17, 2007 |
 Negotiation is a big part of the business world.
Every day, businessmen and women negotiate to close big deals. However,
negotiation is also used to solve disputes between one or more parties.
Negotiation is used to allow all parties involved feel that they have come out
winning. The power to be a skilled negotiator is not something you are born
with, it takes years of practice to hone this skill, and when perfected, you
will have a certain power.
To become a skilled negotiator, there are
several guidelines that one must follow in order to be successful. These
guidelines have been proven to work with thousands of people around the world.
When you are the negotiator of one or more angry parties, avoid using
the word negotiate. It makes that parties feel like they are settling and you
will ultimately fail. Using positive statements such as Lets work things out or
you may be interested in this... |
| posted by editor @ 8:16 AM
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Intrapersonal Communication
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Wednesday, May 16, 2007 |
 What is intrapersonal communication?It is communicating with yourself.
Most people and courses bypass this very important and crucial step in being able to communicate. You must be able to communicate with yourself before you can communicate with others. This is something that I repeat and a point that I try to drive home, due the essential nature of this first step in connecting with others.
It can be surprising the number of people who do not know what they want or where they want to go and hope that other people will figure it out for them. I have seen these same people get upset when others are unable to mind read for them, what they have been unable to discover for themselves.
Many people have stated that much of their stress in life is from a feeling of not having any control in their lives. The essential first step in gaining control is getting a clear understanding with yourself, on what you want. Then you must be able to figure out the details of that desire and the steps necessary to achieving it. |
| posted by editor @ 9:44 AM
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Negotiation - Understanding Your Sources Of Power
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Tuesday, May 15, 2007 |
 One of the main differences between negotiators is how confident they feel when negotiating. Typically, the more confident we feel, and the better we are prepared, the more successful will be the outcome of our negotiations.
Personal power comes from many sources. To build up and increase our confidence as negotiators we need to step back and analyse the sources of our personal power and compare them with those of the people with whom we are negotiating.
Power is not absolute. In most negotiating relationships the power balance moves with time as the negotiation progresses.
Here are just a few examples of sources of power:
Information Power:
Information power comes from having knowledge that will influence the outcome of the negotiation. Planning and research can increase our information power, as can asking the right questions before we reach the bargaining phase of the negotiation.
Reward Power:
Reward power comes from having the ability to reward the other party in the negotiation. It could be the power a buyer has to place an order for goods and services or the power a salesperson has to give good service and solve problems
Coercive Power:
Coercive power is the power to punish. This is seen most commonly in the buyer- seller relationship, but can be a feature of other types of negotiation.
Situation Power:
Situation power is the power that comes from being in the right place at the right time. A customer is desperate to place an order and you are the only source of supply in the short term. Having an effective network and keeping in touch with what is happening can increase your situation power.
Expertise Power:
Expertise power comes from having a particular skill which you can apply and which can influence the outcome of the negotiation. Improving negotiation skills helps you win better deals. Other areas of expertise could also help the outcome of the negotiation.
And Finally - Referent Power:
Referent power comes from being consistent over time. If people see you as having a clear, consistent strategy as a negotiator, you will increase your referent power. Having standards that you stick to and being consistent will help to increase your referent power. In the eighties, Margaret Thatcher wasn’t universally popular, but was respected by many for being consistent in her views and behaviour. In the end she failed because her approach was too rigid and she was unable to adapt to changing circumstances.
Article Source: http://EzineArticles.com/?expert=Jonathan_Farrington |
| posted by editor @ 8:23 AM
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Small Business Communication - 2
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Monday, May 14, 2007 |
 The DialogueThe next step to becoming a more effective communicator is to learn to practice "the dialogue." Good communication consists of three distinct parts: what the speaker says, what the listener hears, and the gray area in-between. Here's how the dialogue works:
• The first part is for the speaker to articulate directly and clearly what he or she wants to say.
• The second part is for the listener to reflect back to the speaker what he or she heard. Useful phrases that help the listener put what the speaker said into his or her own words include: "What I just heard is. . . .
" and "Let me see if I understand what you're saying. . . ."
• The third-and probably most important-part is for the listener to check with the speaker by asking, "Is that correct?" That one question will eliminate any misunderstandings or assumptions on the part of the listener. It will also give the speaker the chance to revise and clarify what he or she said.
7 Tips for the TalkFinally, in addition to the dialogue, there are seven other things to consider when it's me and you and a dog named Boo in a conversation together.
Tip #1: Address issues as they come up. Don't piggy-back unresolved issues from the past onto the present topic of discussion. Stay on point.
Tip #2: Use "I" statements, and speak only from your perspective. Don't overload your speech with absolutes such as: "You never . . . "or "You always . . . . " Stick with "I."
Tip #3: Focus on the behaviors you are observing, not the opinions of others. Resist the urge to press your point by listing the scores of people who agree with you and your point of view. Stand and speak only for yourself.
Tip #4: Listen, when someone else is speaking. If you're interrupting or forming your response as the other person is talking, you're not listening. Your full attention should be on the speaker.
Tip #5: Check in from time to time to make sure everyone is on the same page. Don't assume that the other person is in agreement with you or what you are saying. Check it out.
Tip #6: Follow the bouncing ball. Don't change the subject without a nod in the direction of the previous topic of discussion. Mind your segue.
Tip #7: Be open to the possibility of another perspective. There is no absolute truth. Truth is relative.
Source: Free Articles from ArticlesFactory.com |
| posted by editor @ 10:38 AM
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Small Business Communication - 1
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In today's small business world, communication is paramount to success. Too much depends on how small business owners are perceived by their clients and customers, not to take it seriously. This article defines the three main communication styles in business, a modified active listening dialogue, and seven tips for communication success.
What a great title for an article on communication, don't you think? LoBo recorded this song in the 70s about hanging out and traveling around the country in a car, just going wherever and however the spirit moved.
That pretty much sums up the free-flowing way most of us communicate. We stay with topics for as long as they interest us, and we move on when they don't. Communicating effectively can be one of your greatest assets when you're running a small business. Ineffective communication, conversely, can be your greatest liability.
3 Main Styles of CommunicationThere are three main "voices" or styles of communication: one-under, one-up, and equal.
1. One-under communication is a style that is typified by minimizing what you are saying, or putting yourself or your words "one-under" in importance to another person's. The intent here is to focus on the other person in order to gain greater clarity about what he or she is saying. "Seek first to understand than to be heard" is an axiom that would apply here.
2. One-up communication is an aggressive style that is often accompanied with raised voices and excessive reinforcements, absolutes, and "you" statements. Boundary-busting is what this type of communication is often considered. This is because the person speaking thinks that what he or she is saying is more important than what anyone else is saying. This style of delivery will automatically shut down the avenues of communication or incite angry retorts.
3. Equal communication is a style that is epitomized by direct and respectful communication and the use of "I" statements and reflective listening skills. Its purpose is to open up the avenues of communication and encourage dialogue. At its core is the understanding that each person matters and what he or she has to say is valuable. "Two heads are better than one" is the adage at the heart of this communication style.
Source: Free Articles from ArticlesFactory.com |
| posted by editor @ 8:41 AM
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Styles Of Negotiation
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Friday, May 11, 2007 |
Our style of negotiation will be influenced by the style of the other party. If both sides are adversarial; there will be little trust between the two parties, however, if one side decides to be co-operative, there is a danger the other side will use this apparent sign of weakness to their advantage.
Co-operative bargaining has the advantage of being a more efficient style of negotiation, however certain rules have to be followed by both parties for it to work. Let us look at the two styles of bargaining and their features:
Features Of Adversarial Bargaining:
• Each side takes up a position and defends it.
• Opening bids are set at unrealistic levels; too high or too low, in order to give
room for manoeuvre.
• Movement is small or non-existent until later on in the negotiation.
• Tactics are used to gain short term advantage.
• Too much emphasis is placed on trust. .This really is my best price!
• Information is withheld, or misrepresented.
• The outcome is often “win-lose”, or “lose-lose”.
• The more aggressive negotiator usually does best.
• This style does not encourage long term, mutually beneficial relationships.
• Neither side asks enough questions, or explores alternatives in sufficient depth.
Features Of Co-Operative Bargaining:
• Each side recognizes that the other has needs and feelings and accepts implicit rules.
• Objective measures are taken of what is fair and reasonable.
• Trust is not an issue as either side is willing to share information.
• This style is friendly, but not soft. There is a willingness to trade concessions.
• There is a clear, communicable strategy.
• Bad behavior is punished.
• This style involves creative problem solving.
• It encourages long term, mutually profitable relationships.
• Each side asks more questions and explores alternatives, rather than taking up fixed positions.
• The usual outcome is “win-win”.
Article Source: http://EzineArticles.com/?expert=Jonathan_Farrington |
| posted by editor @ 9:15 AM
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Holographic Tech - Virtual Communication
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Thursday, May 10, 2007 |
Science Fiction is generally a projection of current technology trends into the future. For instance take the Star Wars Holographic Video Phone? Do you know that there are now cell phones that are a little bit smaller than a brick which can project an image video onto a wall using a 3G wireless phone? Very cool and we know with Moore's Law that indeed these will get smaller and better and soon will probably be the size of a Nano iPod.
Think of the benefits and uses for a technology of this kind; you could Record Yourself for Future Great Grandchildren and they could take this with them or save the data in their wrist watch so incase they had a question, your hologram would pop up with some gentlemanly words of wisdom to assist them in making the right decision.
Of course on the business front is where this technology will really take off. Think about Virtual Sales Presentations or Corporate Meetings Without Travel. This will save time and money and for sales it will surely be a lot more convincing than a "cold call" and that is surely a good thing.
What about for government or politics - can Holographic Projection be used for communication with our friends and allies too? Sure, how about; State Department VR Holographic Diplomacy or a US Presidential Visit - Holographic Style. Wouldn't that be something else? That would surely help us keep in tough even with the busy schedules.
If you are into extreme sports well you might be in luck as you could video tape your adventures and then make money by Selling Your Experiences Online in Holograms. You would be getting paid to do what you already love to do? Where do you want your Hologram to go today?
Article Source: http://EzineArticles.com/?expert=L._Winslow |
| posted by editor @ 8:36 AM
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National and Cultural Negotiation Style
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Wednesday, May 09, 2007 |
Cultural and national negotiation styles reflect communication behaviors and the priorities of that culture. Priorities such as trust, teamwork, non-confrontational situations, and openness are all along a sliding scale with each culture. The communication behaviors of each culture reflect these priorities and can dictate how a culture will engage in negotiations. Often, Japanese and other Asian negotiators will plan a social event and dinner before any real negotiations occur. Likewise, Americans place an emphasis on taking clients out to dinner and a round of golf. Engaging in this type of activity builds trust and opens the line of communication between the two parties. Using persuasive techniques to “connect” with another person can lead to trust and the sense of a relationship being built. The negotiation styles of these two cultures mesh well, thus allowing them to understand the priorities of each other’s culture.
Once a relationship has been built on trust, the negotiators can begin sharing information. This level of openness is highly dependant on the level of openness for that country. This stage in negotiations require each party to fulfill their end of reciprocation – which can sometimes make one party feel like they are being confronted - but if done correctly can develop “quick trust” (Brett, 207). Quick Trust develops when two groups share information and allow the other party to see their weak side. Obviously developing trust is important, however some cultures simply may not be comfortable with divulging information quickly.
Getting Down to business: Using Culture to Persuade Arguably one of the most important factors in negotiation is an understating of the culture in which you are engaging in negotiations. Cultures vary in their openness and in the time that business in conducted. Terms of agreements should be taken into consideration; for example, Italy has a 90-day billing cycle versus the “normal” USA 30-billing cycle. These cultural norms are very important for understanding how to succeed in negotiating on a global scale. Building relationships is the key for building trust among partners or potential clients. Trust can become an all encompassing factor when it comes time to make a final decision, the understanding of what is expected and following through will allow negotiations to flow smoothly. |
| posted by editor @ 9:20 AM
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